Prospects can additional improve digital collaboration experiences by way of broad UC & collaboration platform assist
AUSTIN, Texas, July 26, 2022 /PRNewswire/ – Vyopta, the chief in digital collaboration and expertise optimization, at this time introduced expanded monitoring and analytics assist for Zoom. The corporate added Zoom cellphone and Zoom rooms for present assist for Zoom Conferences and Zoom Webinars. Because the launch and January 2019Zoom added three million customers to Zoom Cellphone by Q1 2022.
Vyopta supplies multi-vendor monitoring and analytics to remodel the digital collaboration expertise. It does this by combining expertise, workspace, and consumer perception knowledge throughout all kinds of collaboration providers, together with Zoom, Microsoft, Cisco, and Google.
Vyopta’s extra assist for Zoom Cellphone and Zoom Rooms consists of:
- Single-window visibility throughout Zoom (conferences, cellphone, rooms, webinars) and different multi-vendor UC/collaboration applied sciences
- Actual-time monitoring, high quality of expertise (QOE) scoring, superior alerts, and automatic reporting
- Visibility of remoted incidents and systemic points, concurrent name utilization, dial-outs (emergency, toll-free and worldwide numbers), and disconnection points
- Actionable insights into tech adoption, utilization and high quality of expertise to maximise productiveness and engagement
- Name, endpoint, and peripheral monitoring throughout a number of units and platforms
Vyopta screens, analyzes and experiences dwell stream telemetry and insights and shops the related historical past of the core name functionality and peripheral units within the room. This broad assist consists of endpoints and peripherals from Bose, Crestron, Cisco, Dell, HP, Lenovo, Logitech, Jabra, Poly, Floor, Yealink, and lots of extra.
For organizations transitioning to Zoom Cellphone or Zoom Rooms, Vyopta supplies important visualizations of utilization by customer-defined classes of all UC/collaboration platforms, making it simpler to make sure easy adoption.
“We’re dedicated to offering our purchasers with a holistic view of their collaborative property,” mentioned Jonathan Sass, Vyopta VP of Product Administration. “Bettering collaboration expertise efficiency is crucial to creating the shopper expertise as simple and optimistic as doable, wherever collaboration happens.”
Study extra about Vyopta’s assist for Zoom Cellphone and Zoom Room: https://www.vyopta.com/product/what-we-cover/zoom/.
About Vyopta Integrated
Vyopta, a frontrunner in digital consumer expertise administration for collaboration, has helped 40 million individuals collaborate higher. Its Know-how Insights and House Insights functions have helped determine and tackle over 9 million points. Vyopta helps organizations ship one of the best UC consumer expertise and optimize their UC and actual property investments. A whole lot of organizations worldwide throughout 20+ industries use Vyopta.
SOURCE Vyopta Inc